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Privacy Policy

1. Data protection at a glance

 

General notes

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our Privacy Policy listed below this text.

 

2. General notes and mandatory information

 

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this Privacy Policy.

When you use this website, various types of personal data are collected. Personal data is data by which you can be personally identified. This Privacy Policy explains what information we collect and how we use it. It also explains how and for what purpose this is done.


We would like to point out that data transmission on the Internet (such as communication by e-mail) can have security gaps. It is not possible to completely protect data from access by third parties.

 

Note on data controllers

The data controller for this website is:

 

RELA AG
Essener Str. 2-24
46047 Oberhausen

Telephone: +49 208 85 96 700
E-mail: info@relaag.de

The controller is the natural or legal entity which alone or jointly with others determines the purposes and means of the processing of personal data (such as names, e-mail addresses, etc.)

 

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. All you need to do is send us an informal e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

 

Right of appeal to the competent supervisory authority

In the event of violations of data protection law, the person concerned has the right to complain to the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection commissioner of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: 

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

 

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another data controller, this will only be done insofar as it is technically feasible.

 

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

 

Encrypted payment transactions on this website

If, after the conclusion of a contract with costs, there is an obligation to transmit your payment data to us (such as an account number in the case of direct debit authorisation), this data is required for payment processing.

Payment transactions via the common means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

With encrypted communication, the payment data that you transmit to us cannot be read by third parties.

 

Disclosure, blocking, deletion

In accordance with the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, the right to correct, block or delete this data. You can contact us at any time at the address given in the imprint for this purpose and for any other questions on the subject of personal data.

Objection to advertising e-mails

The use of contact data published within the scope of the site notice obligation to send advertising and information material that has not been expressly requested is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example by spam e-mails.

3. Data protection officer

 

Legally required data protection officer

We have appointed a data protection officer for our company.


info@relaag.de

 

4.Data collection on our website

 

Server log files

The provider of the pages automatically collects and stores information in server log files, which your browser automatically transmits to us. These include:

 

·                Browser type and version

·                Operating system used

·                Referrer URL

·                Host name of the accessing computer

·                Time of the server request

·                IP address

 

This data is not merged with other data sources.

The basis for data processing is Article 6(1) lit. f GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

 

Cookies

Some of the Internet pages use cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies help to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

 

Most of the cookies we use are "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognise your browser on your next visit.

 

You can set your browser to inform you about the use of cookies and to only allow cookies in individual cases, to refuse the use of cookies in certain cases or in general and to activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

 

Cookies that are required to carry out the electronic communication process or to provide certain functions you have requested (such as the shopping cart function) are stored on the basis of Article 6(1) lit. f GDPR. The website operator has a legitimate interest in storing cookies in order to provide its services optimally and without technical errors. Insofar as other cookies (such as cookies to analyse your surfing behaviour) are stored, these are treated separately in this data protection declaration.

 

Change cookie settings

  

 

5. Google Web Fonts

 

This site uses web fonts provided by Google (responsible: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) to uniformly display fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

 

For this purpose, the browser you use must connect to Google's servers. This lets Google know that your IP address has been used to access our website. Google Web Fonts are used in the interest of giving our online offers a uniform and appealing presentation. This represents a legitimate interest within the meaning of Article 6(1) f GDPR.


Your computer will use a default font if your browser does not support web fonts.

 
More information on Google Web Fonts can be found at

https://developers.google.com/fonts/faq and in the privacy policy of Google: 

https://www.google.com/policies/privacy/.

 

6. Right to complain to a supervisory authority

 

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you believe that the processing of your personal data violates the GDPR. The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

 

Please contact the competent supervisory authority:

State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia

Kavalleriestrasse 2-4
40213 Düsseldorf
Telephone: 0211/384 24-0
Fax: 0211/384 24-10
E-mail: poststelle@ldi.nrw.de
Homepage: http://www.ldi.nrw.de

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